Terms and Conditions | Tansy Forrest | Clinical Hypnotherapist in Central & South London

Terms & Conditions


This web site contains material which may include text, photographs and other images and sound, which is protected by copyright and/or other intellectual property rights. All copyright and other intellectual property rights in this material are either licensed exclusively to TNT Health Solutions Limited by Tansy Forrest or has been licensed to it by the owner(s) of those rights so that it can used as part of this web site and in other digital formats including; apps, downloads, videos and e-books etc.

You may not: copy (whether by printing off onto paper, storing on disk, downloading or in any other way), distribute (including distributing copies), broadcast, alter or tamper with in any way or otherwise use any material contained in the web site except as set out under ‘You may’. These restrictions apply in relation to all or part of the material on the web site; remove any copyright, trade mark or other intellectual property notices contained in the original material from any material copied or printed off from the web site; link to this web site; without our express written consent.


Changes to Terms and Conditions


TNT Health Solutions Limited may change the terms and conditions and disclaimer set out above from time to time. By browsing this web site you are accepting that you are bound by the current terms and conditions and disclaimer and so you should check these each time you revisit the site.


Data Protection


Personal details provided to TNT Health Solutions Limited through this web site will only be used in accordance with data protection laws and our privacy policy. Please read this carefully before going on - you can find the Privacy Policy HERE. By providing your personal details to us you are consenting to its use in accordance with our privacy policy.


Complaints Procedure


If you have a question or complaint about this web site, please contact [email protected] When you place an order, all personal data provided to us will be used in accordance with data protection laws and our privacy policy.



Jurisdiction


These terms and conditions are governed by and to be interpreted in accordance with English law and in the event of any dispute arising in relation to these terms and conditions or any dispute arising in relation to the web site whether in contract or tort or otherwise the English courts will have non-exclusive jurisdiction over such dispute.



Our Promise to you:


We will use all reasonable care and skill in providing the products you order under this agreement. Any decision you make having received any of our products are your own and you remain wholly responsible for any decisions and actions you take.

BY USING THE SITE OR RECEIVING THERAPY OR COACHING SERVICES FROM TANSY FORREST, YOU AGREE TO AND ACCEPT THE FOLLOWING DISCLAIMER. IF YOU DO NOT AGREE TO AND ACCEPT THE FOLLOWING DISCLAIMER, YOU ARE NOT AUTHORISED TO USE THIS SITE OR RECEIVE THERAPY OR COACHING SERVICES FROM TANSY FORREST.



Hypnotherapy Session(s) Refund Policy


We require at least 48 hours notice to cancel an appointment. Notice can be given verbally or in writing, however it is up to the person cancelling to prove that notice was given.


Fora  cancellation or reschedule notice of more than 48 hours, there is no cancellation charge and you will be refunded your full amount of the session.


For a cancellation or reschedule notice of less than 48 hours a cancellation charge of 100% of the consultation fee is applicable. Where no notice is given at all or you do not show a 100% cancellation charge will be made for failure to attend an appointment. 


Late arrivals may result in a shortened appointment, or their appointment may be forfeited and their appointment will be treated as missed.
All hypnotherapy session payments are for ‘time booked’ for the therapy, and are NOT therefore for the desired outcome or goal. Each person and the required amount of therapy session(s) will always vary depending on the individual client. The responsibility for achieving the desired outcome always belongs to the client.


Hypnotherapy and NLP Overview; Client Responsibility


Hypnotherapy and Neuro-Linguistic Programming (NLP) involves and requires the willing relationship between the client and the therapist, in which the client provides information, the therapist listens to the client, and the therapist conveys information back to the client. Therapy is intended to be informational and educational for the client, and to provide information, support and encouragement for the client’s goals and decisions based on information provided by the client. The client is fully and solely responsible for all information provided to the therapist, all information reflected back to the client by the therapist, and all client decisions, actions or inactions resulting from or relating to the therapy experience. Client will indemnify and hold harmless TNT Health Solutions Limited, Tansy Forrest and all its principals, directors, officers, employees, affiliates, representatives, successors and assigns from any claims, liability, costs or expenses in connection with any therapy services, information or materials.

TNT Health Solutions Limited, Tansy Forrest and all its principals, directors, officers, employees, affiliates, representatives does not guarantee or warrant any particular outcome, result or success of Hypnotherapy or NLP, and expressly disclaims any such guarantee or warranty.



Not a Substitute for Medical, Legal or Other Advice


Hypnotherapy and NLP and this website (www.tansyforrest.com) are not a substitute for medical, psychological, psychiatric, wellness, therapeutic or other diagnosis, care, counseling, advice, consulting or treatment, or for any medicine. You should independently assess any decisions, actions or inactions resulting from or relating to this site (www.tansyforrest.com) or a hypnotherapy session based on medical, psychological, psychiatric, legal, religious, personnel, personal, financial, tax or other advice as applicable.